Your Thoughts And…

First of all, I would like to thank you for encouraging us.

Thank you very much for the last week we spent with all of you.

With the effect of MT’s ownership of the subject and the change they experienced (it was fast let’s face it), we’ve made progress beyond expectations during yesterday’s launch.

Our achievements:

1-Everyone was very happy with the transparency and found hope that the problems would get better.

2-There is a lot of appreciation for our courage and performance.

3-We have never experienced such enthusiasm in this company

It was with your support, I can’t wait to share more happy moments.

Yours sincerely

Hello Mr. Oğul,

I’m a computer engineer. One day, I attended your “Home-to-work, Work-to-home” training at the Banks Association. You made a sentence that day; “If you go out of work every day and go home, eat your food and sleep in front of the TV routine, then your life is ended,” you said. You made me notice something which I didn’t noticed it before. Then you continue; in order to get rid of it, you need to put 3 important things in your life, 1- Sports 2- Reading books 3- Getting a hobby ”. Apart from reading books, which is not much, I didn’t do any of it. Then I started to walk every morning, I started reading at least 25 pages of books every evening, which corresponds to 3-4 books per month. It reflect my life, my perspective and my way of speaking. And most importantly hobby; Music.

We have come together with art lovers and established a choir in Borsa İstanbul. We gave great concerts. And now the individual started to do something in the field of music and believe that it will be successfull. I turned into a better quality of life, a more adequate mother to her children and a more successful person.

Your traning day was a turning point in my life. It’s because of you. You touched my life. You created awareness. You are always diligent to transform people’s lives in a positive way. You illuminated my way, thank you very much🙏

I offer my best regards

Message from our Business Partner dated 24.08.2018

Dear business partners, wish you a happy holiday and a nice weekend.

Danone Academy of good news related to Turkey I would like to share with you 😊

Headquartered in the United States and operating globally, the Brandon Hall Group’s Human Capital Management Excellence (HCM) awards each year are announced last night. Danone Academy of Turkey “Best Learning Program Supporting a Change & Business Strategy & Transformation” won the Silver Award in the category. Danone Turkey has won his second Academy Award and bigger after Stevie Bronze awards received last year.

Academy in receiving this award One Danone transformation process, “One Learning Day” strategy, each Danoners private uniq development plan based on making the design “Talent Development Plan” synergies between processes at work and Danone Turkey companies of Mentoring and On-the-Job activities were effective.

Thank you very much for your cooperation and contribution in all these processes. We hope that we will sign new awards together with our successful works.

Regards

Message from our Business Partner dated 03.10.207

Dear business partners,

In our two-year Experience Circle 2017, it received a silver award from Brandon Hall and a bronze award from Stevie for Great Employers. We made announcements about this from personal and Tofaş Academy social media accounts. Also you can share this.

We are proud to sign such a successful business together. Thank you for your contribution.

Together for more success…

Redards

Thanks to the “All Together Towards The Outcome” training program we have created with ERA, it has contributed to the team members and the facilitation of team management.

Through these trainings;

Self-knowledge and better understanding of its features,

Feeling their worthiness in the eyes of top management,

Looking at a broader perspective to achieve compliance with the needs and expectations of the company and employees,

Positive change of attitude towards providing behavior and motivation to their own teams,

In general, a bird’s eye view of the issues, to address the problems with all components and most importantly, they have experienced various benefits such as achieving a stronger and higher quality, empathy level communication by recognizing the different aspects and characteristics of their colleagues.

At the end of the year, we started the Field Managers meeting with the idea that we should organize a training program that includes management competence ”.

Then our first job was to come together and decide what kind of content we want. As a result of our first meeting, the training content you prepared for us contained all the details we wanted to convey to our field managers.

That day;

Somer Bey’s energy and positive behavior surrounding the environment,

What we received from Mr. Oğul; the necessity of focusing on strengths and listening to each other.

Ayşe Hanım’s transportation of us to our own land and our inner discovery,

What we received from Mr. Taner; that the excuses presented in the fulfillment of responsibilities are actually toxins and that we must be free of them.

There was a training program with most of the messages we wanted to give to our Field Managers.

I would like to thank you and your team for this training program, which has been designed and thought down to the last detail and left lasting traces.

I hope to work together for the continuation of such programs.

Best regards,

Good days,

The participants of the training shared that they liked the training very much.

I’m so glad that this is a good training and I also wanted to thank you.

Especially for the department related to personality types and persuasion methods, it might be very good if we can do a small session for the whole investment center and customer acquisition at a suitable time in terms of time and budget.

Thanks again.

It was a useful training to know oneself. I wish we could have had more time to examined the subjects in more detail. For example, we talked about the brain, the way of thinking, the neural explanations of these on the brain, etc. It’s very interesting to learn. ”

Thank you very much to our instructor for supporting my awareness.

Acquisition Feedbak (KAZANIM GERİ BİLDİRİMİ);

Hello Taner,

We were together in the training. I’ve reached my goal for this year. Even though I changed my departments, I got higher performance than expected from both my old and new departments and I was taken into the pool of executive potential.

Thank you for your guidance.

In addition, our project on equipment tracking system was successful. We are working hard to improve it further.

It went great, I was very impressed that it was so full and fluent as a presentation. I guess I’ll think about the content for 3 months or so.

Dear Mrs. Söğüt,

Thank you very much for your efforts.

Thanks to the atmosphere you created for two days, not only did my horizon open, but I also had friends.

I left with intense sympathy and respect to each of my co-workers. We see each others but sometimes we don’t say hi to each others.

Dear Mr. Oğul

I have been going to 2 different personal development trainings every year for 15 years. Awareness, motivation, emotional intelligence, conflict, purification, breathing, etc. whatever you can think.

These two days I understand that this training which I have attented and you have spared your time was not a training but a therapy … We couldn’t tell our elders what we wanted.

I personally enjoyed it, it was the first time I could not understand how the time passed.

The world is small, maybe we meet somewhere.

You made my weekend good.

Best regards

I am very pleased to have met our instructor Prof Dr Oğul Zengingönül. I would like to thank him and the Academy again for organizing the training.

First of all, I would like to thank you for choosing a great instructor. I haven’t even had a break from training. I wish such training will continue. Thank you very much to the Academy team.

Mr. Oğul,

I would like to say for this training and conversation, life lesson, if you allow.

It was incredibly useful for people are not aware of themselves, think know everything often, think they are doing it.  I am very sorry to keep you apart because I have received a lot of training I have never seen one like you who makes us more conscious.

I would like to say that you have played a unifying role for people who have never met each other and who have not passed beyond hello. We have established whatsapp group and conversation between us goes on like we have known each other for a long time. It was thanks to you and thank you for that.

Dear Taner;

It was a great training. I will apply it not only in business but also in education and will guide many issues that I have not been able to get out until now. Thank you so much.

Very useful training. Our teacher’s knowledge and experience was great. I would definitely recommend. A useful training for finding and discovering oneself. Thank you

In these two days I have spent my time with trainer who carries the same name in his surname and I am living from the traning by adding riches to my life. I’m grateful. I’m glad to chose you for touching our lives.

It was a great training. I recommend it to everyone, it opened my horizon.

Wishing to be given to all my colleagues, it is very helpful and provide awareness. It is good to be here.

Great, instructor Taner has created awareness that I can be grateful for. Thank you very much.

I would like to thank Mrs. Söğüt for bringing a new light and a new approach to my life.

When we want to experience the change; there is nothing to accomplish. I want to thank  my instructor for giving us this.

It was the most efficient personal development training I have ever attended. The trainer touched many different people and made us a good team. It was a wonderful 2 days. Thank you

Hello to Söğüt Hanım who is very effective, experienced in her work and able to share her experiences with us and everyone who caused this training

He showed and applied what was required and was expected from the leaders and his practices were again extraordinary and striking.

Then he made the application on a scenario that would be global.

Firstly, because I was convinced of its supportive effect, I started to make up more often: :)) Second, although my demand for branch change is still not fulfilled, rather than I feel myself desperate and cooling from the bankI decided to color my waiting period by realizing my targets at the branch until I found the appropriate branch for me and focused on the targets during this time… For example, I am very busy and happy at the moment.

After the happy customer training, my approach towards customers, my narrative and direction changed positively.

Having heard this from one-to-one customers also shows that the change is also realized.

Actually, I didn’t have much to improve, but after watching the phone calls in front of the customer highlighted in the sketches, I thought I needed to pay a little more attention.

Because a very pleasant table does not emerge.

Happy customer training was a really useful organization. At the end of the training, we created an opportunity to question ourselves and examine our relations with customers and ask ourselves what improvements we can make for the future.

After training,  as one of the best relations with customers in general; I began to treat every customer as the first customer of the day. I have determined to approach all customers as informative, explanatory, solution oriented, directing, positive and friendly service approach to protect the interests of both the customer and our bank without any distinction.

With this service, I aim to provide the highest level of customer satisfaction and thus to be preferred by creating a difference on behalf of our bank.

Previously, I draw conclusions very quickly from what the customer had and in most cases I replied to customer without leting the customer completing their problems. Although this situation was welcomed by many customers, some of the customes were in trouble.

Now, even if I understand the problem of customer when he/she begin to speak, I prefer to wait until the end. In the end, I try to answer with no questions left in their mind. This is also very useful in determining the needs of customers and allows me to cross-sell.

First of all, I thought about why I did this job, and once again I realized that I did it because I loved it.

In this way, I realized that every day is a new gift and I should start to work and respect, dedication and smiling face will contribute to our lives first and then to our work. In this direction, I revised myself once again and started to continue my banking path with a happy person.

Actually, the first thing that comes to my mind is that I have to realize that I’ve done everything I can. Because you know the branches that 100% customer satisfaction is not possible. But if the customer sees all his labor and you can explain it, the customer is happy even if the job cannot be done. So 99% gladly-

The second is a positive outlook. So there is a way that all things happen. I never need to remove words from the dictionary that I can’t or won’t work. This is the second most important thing in my relationships with my clients and colleagues that I started to do after leaving this training. So it’s not about winning a fight, it’s about finding the solution

I think it was very useful to observe the bank from outside and to see the non-professional attitude especially in the sketches.

People often find themselves lost in business. What I needed to change in my mind was to pamper some more customers.

After training, I think it is necessary to be more understanding towards customers who come to the bank with an expectation.

I think communication has more impact than the advantages offered by the bank.

Mr. Oğul could also turn to the performing arts, he was very talented and I didn’t just listen to what he told me, I lived almost as he was telling. And I wasn’t distracted for a second. He was very successful.

Quite a lot of what they added to me in a day, thank you.

Hello,

I attended “High Performance Team Management“ training given by Taner Bengi and Somer Karvan from Era Training Consultancy Company. It was one of the highest added-value trainings that I attended with the most appreciation of the trainings I have received for a long time.

I wanted to thank you for the opportunity to participate in this training.

Harlequin changed my perception of life. He made me to take responsibility for what is in my life. I’ve seen other fingers that directed to me when I blamed other.

He has found the job he loves and therefore sends beautiful energy to himself and to the people around him. If he tells his experience on TV, he will be useful to our people.

I went there without understanding what happened. Experience Christopher and 4 days of magic for the rest of your life.

There are important turning points in people’s lives; school, work, spouse selection, etc. But if you want a new and more enjoyable turning points, I say join Harlequin. A turning point in life more than anyone means feeling life more closely.

Harlequin gave me a very different perspective. I learned to take and accept in broader terms. I became aware of many different aspects of myself, which was a real new beginning for me. Thanks to Christopher, I felt like I had learned a new language. I recommend it to anyone who wants to understand and improve themselves

“Harlequin and Vista” which was presented by Christopher is the most valuable ’gift that you can give yourself.

Come Meet Your Boss event which I attended on October 16th was very enjoyable. Many thanks to Marcia Symth.

It was beyond perfect. I would like to have Mr. Oğul in our trainings every year.